So, what happens AFTER You Get Your New Machine?
If you have done your research well, you should have a machine that performs at the very least, up to your expectations. Better still you will have one that surpasses your expectations.
So many of our new clients tell us that their new Barudan does exactly that - it surpasses their expectations and that's even before they consider our money back guarantees and the best warranty and stitch quality guarantees in the business.
We DON'T ever dump your new machine and run. We make sure your machine is fully set-up & tested and that you are thoroughly trained on how to use it and how to get the best out of it.
Our after sales support team of 14 includes 11 men and 3 ladies
We do have the biggest (and I don't mean by waist measurement) technical support team in the embroidery industry and what could well be the biggest technical team in the whole of the apparel industry here in Australia. |
11 Fully Qualified, Sewing & Embroidery Technicians
Our team has a combined experience of more than 300 years in both the apparel manufacturing and embroidery industries.
Now I know what you are thinking - "With that much experience, they must be ready for the retirement home"
Well, I'm happy to tell you that we have a good mix. Our youngest is in his 20's our most senior is in his 50's so we have a great working blend of enthusiasm and experience.
Introducing the ladies on the team
We are also proud to include in our team one of the very few qualified, female sewing equipment technicians Barbara Abate. Barbara looks after our spares department and provides telephone technical support too.
Also on the support team we have Judi Ford and Aphrodite who both help with general embroidery information, software support and digital printing support. |
